Cookies policy

Cookies are small files which are stored on a user's computer and hold data relating to a specific website. Cookies are placed on the user's computer by that website and accessed each time a user browses the site. The cookies used by Rural Space Architecture are fairly standard and harmless. We primarily use them to collect data to help us improve our website by seeing which parts of the site are being used, how users are navigating to each page and what items on each page they prefer to click on. Nonetheless we would like you to know which cookies Rural Space Architecture employs, why we use them, and give you the option to opt-out of us using them on your computer if you wish.

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Find out about how to manage cookies.

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Our Session Management

These are typically required by us to make sure you can move freely from one page to another and so you can access and use certain services within the site. Normally these cookies only last while your browser is open and are deleted when it is closed. There are some that may need remain for longer than the duration of your visit (session).

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Cookie name                                             Purpose                                                       Duration                                                          Cookie Type  

 XSRF-TOKEN                                Used for security reasons                                       Session                                                                Essential

        hs                                             Used for security reasons                                      Session                                                                Essential

   svSession                             Used in connection with user login                             12 months                                                             Essential 

    bSession                        Used for system effectiveness measurement                  30 minutes                                                            Essential 

fedops.logger.X                Used for stability/effectiveness measurement                12 months                                                             Essential 

 

 

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Performance

We want to ensure we provide a good experience. These cookies allow us to monitor how visitors use our site. This information provides us with anonymous statistics on how many people visit the Site and where they have come from and the pages they visit so that we can continue to develop and improve the Site and our services.

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https://tools.google.com/dlpage/gaoptout

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So that we can offer you the best possible online experience, new services using cookies may be added to our site from time to time. We aim to keep the cookies information provided here as accurate as possible and use all reasonable efforts to regularly review and update the details. When we update these details we will post changes on this page or on other pages of our site or let you know about changes in our communications with you.

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GDPR Information

For the purposes of the General Data Protection Regulation (“GDPR”) and UK data protection laws, the controller is Rural Space Architecture  Ltd, Graces Field, GL5 4EN

About this document:

This privacy policy sets out the way we process your personal data and we’ve created this privacy policy to make sure you are aware of how we use your data as a client or contact of Rural Space Architecture Ltd.

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How we collect your information:

We may collect your personal data in a few limited ways including directly from you during discussions including meetings and telephone conversations, when you make enquiries via the ‘Contact Us’ section on our website or when you email us directly.

The types of information we collect:

We may collect the following types of personal data about you:

• Contact and communications information, including your contact details (including email address(es), telephone numbers and postal address(es) and records of communications and interactions we have had with you);

• Certain other information, such as pertinent medical information, which you volunteer when discussing projects and design briefs.

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How we use personal data:

Personal data provided to us will be used for the purposes set out at the time of collection and, where relevant, in accordance with any preferences you express.

More generally, we will use your personal data for the following purposes:

• Administration of projects;

• Completion of planning application forms on your behalf;

• Issuing of invoices ;

• Preparation of appointment documents and building contracts;

• Issuing certification associated with administering building contracts.

where this is necessary for the performance of our appointment with you as a Client or where this is relevant to a project you are / have expressed an interest in working on;

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Marketing:

We do not hold personal information for sending out of marketing information.

You will not be contacted by Rural Space Architecture Ltd for any marketing purpose. If you receive any marketing information purportedly from Rural Space Architecture Ltd please contact us immediately and forward the information to us.

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Communication:

You are in control of how we communicate with you. You can update your choices and/or your contact details by contacting us at:

Email:   info@ruralspacearchitecture.co.uk

Telephone: 01453 763 674

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Sharing your information with others:

We do not sell or share your personal data for other organisations to use other than as set out below.

Personal data collected and processed by us may be shared with third parties directly involved in specific projects where necessary to allow us to fulfill our obligations under our appointment with our Clients.

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How long your information is kept:

We keep your personal data only for as long as necessary for each purpose we use it. In most cases, this is at least six years following the completion of our appointment on a Project in which you have been involved as required by the terms of our Appointment.

Potential clients and other short term contact information is held for a period of not less than two years to ensure that should you contact us again we have any relevant information to hand.

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Your rights:

Under certain circumstances, by law you have the right to:

• Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

• Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.

• Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have exercised your right to object to processing (see below).

• Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal data for direct marketing purposes.

• Request the restriction of processing of your personal data. This enables you to ask us to suspend the processing of personal data about you, for example if you want us to establish its accuracy or the reason for processing it. You can also withdraw your consent, where this is the basis for our processing your data (without affecting the lawfulness of our previous processing based on consent).

• Request the transfer of your personal data to another party.

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Please note that the above rights are not absolute, and we may be entitled to refuse requests where exceptions apply.

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Contact and complaints:

If you have any queries about this privacy policy or how we process your personal data, or if you wish to exercise any of your legal rights, you may contact:

Email:  info@ruralspacearchitecture.co.uk

Telephone: 01453 763 674

If you are not satisfied with how we are processing your personal data, you can make a complaint to the Information Commissioner. You can find out more about your rights under applicable data protection laws from the Information Commissioner’s Office website: www.ico.org.uk.